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Frequently Asked Questions
You can browse the topics below to find what you are looking for
Before the trip
Why is there a service fee for bookings?
Is there a fee for a quote?
What is interrail?
Do i need to book anything more than the interrail pass itself?
What is the difference between traveling first & second class?
My birthday is during the trip. what age should i choose?
I live in sweden, but i have a foreign passport; what do i write as my country of residence?
Can i interrail in my country of residence?
How do i count the travel days?
Does my child need an interrail pass?
Why do i not receive all my tickets as e-tickets?
What do the different codes mean?
During the trip
How much luggage can i bring?
Can i bring my bike on the trip?
What will the ticket inspector check?
What happens if i miss my connection because the train was delayed?
What happens if the train gets canceled?
What should i do if i cannot find my journey in the planner or station board?
Is adding a journey to my pass the same as a reservation?
Can i travel with my pet?
After the trip
My train was delayed/canceled. as a result, i missed my connections. what can i do?
I have travel days left after my trip. can i still use them?
Seat reservation
Are there different prices for seat reservations depending on the age?
What countries does your site support tickets for?
Can i travel without seat reservations?
When can i book my seat reservation?
Are my seat reservations refundable or can i rebook?
Do i need to book a seat for my child?
What class on my interrail pass is needed for my night train journey?
Can i rebook my seat reservations?
Interrail Mobile Pass
Which railway companies that interrail is valid on?
What is the difference between activation and start date?
How do i deactivate my pass?
How do i know if i can download the rail planner app?
My trip does not appear in the app
My phone got stolen. what can i do?
I lost a travel day. what can i do?
I accidentally registered the wrong start date, so my pass has already started. what can i do?
When should i activate my pass?
Can i upgrade my pass with more days or countries
Can i get a refund of my mobile pass?
How do i get my qr code?
Which ferries are discounted with an interrail pass?
Can i travel with a national id on interrail?
Am i guaranteed a seat on the train?
Why do i have to add my journey to my mobile pass if i already have a seat reservation?
How does the internet requirement work?
How do i use a child pass?
How do travel categories work?
Tickets in Europe
How do i know what type of ticket i should choose?
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